Soft skills for Hard Times? What’s that about? And why is Phil doing it? Well, I have been running my leadership and team development company (One Step Ahead) www.onestepaheadtraining.co.uk since 1996, and have worked with 109 organisations in UK and Europe. I have been honing these ideas and stealing some of them from course participants in all the time I have been in business You just need to keep your eyes and ears open to get a huge amount of useful and usable ideas. So that’s it really. I’m convinced that people skills is what will help organisations to succeed – whatever the state of the local and world economy. We just need to embrace them.