Brilliant letter this morning from a Mr Dave McGovern (airline pilot) who moaned about an article bemoaning radio-telephony language. He signed off:
Bravo Yankee Echo Foxtrot Oscar Romeo November Oscar Whiskey (BYE FOR NOW – just in case you didn’t get it!)
(Ideas are all around us…)
(But did you see he managed to get Foxtrot Oscar in the sentence – which is not a very nice set of initials and a bit of a put down – on purpose, I believe?)
This made me think of about three things at once (Yes, it’s yet another one of those what I learnt today moments, if you look about you there are ideas and lessons everywhere!)
- There is always a chance that when you talk in techno speak or in acronyms, some of your listeners may not know what you are on about – always take care to check
- Humour helps to sell ideas – to adults especially
- A bit of pride in what you do or your organisation (as this writer certainly had) goes a long way to giving you believability and credibility
- Always think of your method and route of communication – is it appropriate for what you are trying to achieve? I’m guessing Dave McGovern doesn’t speak like this when he is down in the pub?
- (and if he did do, I hope his friends would give him feedback on how annoying it was – depending on how they handled conflict!)
- As an outsider, it is easy to assume you know as much as an expert insider (like the article writer who annoyed Dave). Always beware of expressing opinion as fact – people get annoyed if you keep doing it.
OK – that’s more than 3, but I got carried away. Look for ideas yourself – and put me out of business!